Cancellation, No-Show, Reschedule, Tardy: Appointment Policy Promos and Specials | March 14, 2025 Valued Patient – By scheduling an appointment with us, patients agree to our cancellation, no-show, reschedule, and tardy policies. Medical Spa Appointments To schedule an appointment in our MedSpa, a $75 deposit is required. This prepaid amount is non-refundable. If an appointment is rescheduled 48 hours before the appointment time, this prepaid amount will be credited for future services. Saturday Appointments: A $100 deposit is required for all patients booking Saturday appointments. Complimentary Services: If you are receiving a complimentary service, please be aware that cancellations or no-shows will result in forfeiting the complimentary service. Heights Plastic Surgery Appointments For surgical consultations, a $150 deposit is required upon scheduling. If you proceed with your cosmetic treatment plan, the $150 will be applied toward your treatment cost. If you choose not to proceed with a surgical procedure, the $150 credit can be used for services in our Medical Spa. NOTICE OF TARDY Arriving more than 10 minutes late to any appointment may result in a cancellation and rescheduling at our discretion, along with a charge of our cancellation fee. If we can accommodate you in a safe and timely manner, we will make an effort to treat you within the remaining scheduled time. NOTICE OF CANCELLATION OR RESCHEDULE Our office follows a strict 48-hour cancellation and reschedule policy to ensure all patients receive timely treatments while respecting everyone’s time. Any patient who reschedules/cancels within 48 hours of their appointment will automatically forfeit their appointment deposit. Fees will still be charged even if the appointment was scheduled by another party. Patients may be required to pre-pay for future services after a late cancellation or reschedule. Appointment deposits are non-refundable. NOTICE OF NO SHOW New patients who no-show may be declined for future appointments. Established patients may be required to pre-pay for future services after a no-show. Thank you for your participation and consideration of our appointment policies when scheduling. If you have any questions or concerns, you can reach us at 713-496-2427.
